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filipmusial.com
Properties and stack
client
BlueMountain (via MasterBorn)
year
2023
role
Design
team
Only designer, with a client-side PM and PO and MasterBorn developers

Stack

design
  • Figma
platform
  • iOS

MedTech App

Overview

A comprehensive mobile solution for pharmaceutical and research laboratories, enabling technicians to manage critical equipment maintenance and calibration processes. The platform transforms traditional web-based asset management into an intuitive mobile experience with industry-first offline capabilities.

Our team was tasked with creating a mobile application that would revolutionize how technicians in pharmaceutical and research facilities handle their daily operations. The solution needed to address complex compliance requirements while maintaining user-friendly interface and ensuring data accuracy in environments with limited connectivity.

Challenges

  • Meeting strict medical industry compliance requirements and certifications while maintaining excellent user experience
  • Creating a mobile extension of a legacy desktop application while bridging the gap between modern mobile UX and existing workflows
  • Developing innovative UX patterns for offline functionality, including complex data conflict resolution, task queuing, and offline editing capabilities
  • Optimizing the interface for users working in protective equipment and challenging environments while ensuring all critical information remains accessible and legible

Results

  • Successfully delivered a compliant solution that met all client requirements, leading to implementation phase approval
  • Gained significant industry recognition at pharmaceutical conferences, securing additional funding for product development
  • Established market advantage through innovative offline capabilities, surpassing main competitor offerings
  • Secured contract extension for additional projects, including redesign of the legacy desktop platform

Key Learnings

  • Mobile app design requires deep user empathy to create truly valuable solutions
  • Sometimes traditional design patterns are more effective than trending solutions when dealing with regulatory requirements
  • Medical industry projects demand extensive research and understanding of domains typically outside a designer’s comfort zone